What is the recommended first step in remediation?

The recommended first step in remediation is to identify the underlying cause of inadequate performance. This is crucial because understanding the root issue allows instructors to tailor their approach specifically to address the needs of the learners. When the underlying cause is identified, it paves the way for effective solutions, ensuring that the remediation directly targets the areas where learners are struggling.

Addressing just the symptoms of inadequate performance without knowing the cause can lead to ineffective strategies that do not resolve the actual problem. This step is foundational, as it informs all subsequent actions, from selecting appropriate materials to implementing interventions and measuring their effectiveness.

The other choices, while important in the broader context of remediation, are secondary to this initial identification. Knowing the course materials, best practices, or resources available can only come into play after identifying what the specific issues are that need to be addressed. Therefore, recognizing the underlying cause is the essential first step for effective remediation.